Privacy Policy

This Privacy Policy describes how PLM Nexus S.à r.l. ("PLM Nexus", "we", "us", "our") collects, uses, stores, and protects personal data when you visit our website or use our services.

1. Data Controller

PLM Nexus S.à r.l. — RCS Luxembourg B278528 — 29 Boulevard Grande-Duchesse Charlotte, L-1331 Luxembourg

Privacy contact: hello@plmnexus.com

Data Protection Officer: not appointed at this stage.

2. Scope of This Policy

This policy applies to personal data collected through our website, contact forms, website analytics, and related PLM Nexus business communications.

3. Personal Data We May Collect

• Identity and contact details, for example name, work email, company, and role
• Information submitted in messages, forms, and support inquiries
• Technical and usage data, for example IP address, browser, device, and pages visited
• Marketing preferences and consent records

4. Purposes and Legal Bases under GDPR

• Responding to inquiries and pre-contractual requests: contract or legitimate interest
• Operating, monitoring, and securing our services: legitimate interest
• Sending requested business communications where permitted: consent or legitimate interest
• Complying with legal and regulatory obligations: legal obligation

5. Data Recipients and Processors

We may share personal data with carefully selected service providers such as hosting, website analytics, communication, and form or email providers acting under contractual safeguards. We do not sell personal data.

6. International Data Transfers

Where personal data is transferred outside the EEA, we apply appropriate safeguards such as Standard Contractual Clauses or equivalent legal mechanisms.

7. Data Retention

We retain personal data only for as long as necessary for the purposes described above, including legal, accounting, and compliance requirements.

8. Your Rights

Subject to applicable law, you may request access, rectification, deletion, restriction, portability, or objection to processing, and you may withdraw consent at any time where processing is based on consent.

9. Cookies and Similar Technologies

We use essential cookies only where required for website functionality. Our current website analytics are provided through Vercel Web Analytics, which is designed to operate without cookies and to provide aggregated traffic statistics. We do not currently use marketing cookies. If we add non-essential cookies or marketing trackers in the future, we will provide any required consent mechanism before using them.

10. Security Measures

We implement technical and organizational safeguards appropriate to the risk, including access controls, secure infrastructure, and periodic security review processes.

11. Supervisory Authority

You may lodge a complaint with your local data protection authority, including in Luxembourg: Commission nationale pour la protection des données.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be published on this page with an updated revision date.